How long is shipping?
All orders are sent through Standard Postal Shipping which usually takes 3-5 business days to arrive once order has been sent. International shipments may take longer.
Items may be returned within 14 days after receiving. A full refund of the item(s) price will be reimbursed if the items are in original/ new condition and original packaging however, shipping costs will still be charged. If items are returned damaged or worn either partial or no refund will be issued depending on the situation.
My jewelry broke; can I return it to get fixed?
Yes. Daisteli is happy to fix any broken jewelry. Every piece at Daisteli is handmade and fairly delicate so this may occur. All you have to do is pay for shipping and your item(s) with minor damage will be fixed and shipped back to you at no additional cost.
Damage level/approval for a free fix is TBD upon uploaded pictures of damage area and or detailed description of damage. If damage is major no refunds or updates are available.
Please make sure to package the item(s) accordingly in original packaging before returning.
Does Daisteli do custom orders?
Yes. Simply note your custom request and we will respond within 24 hrs with further information. Custom orders can include bulk orders for special occasions, custom sizes, or B2B contracts.